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Owned and operated by Peakmotion Systems, our team is ready to answer questions about equipment, orders, or training setups.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days after that. You will receive a tracking number by email once your order ships so you can follow its progress.
How can I track my order?
Once your order ships, we send a confirmation email with a tracking number and carrier link. If you have not received your tracking details within 3 business days, reach out to us and we will locate your shipment right away.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your training setup, you can start a return by contacting our support team. Please refer to our Return Policy page for full details on eligibility and process.
Can I exchange an item for a different model?
Yes, exchanges are available within our 30-Day Returns window. Contact us with your order number and the model you would like instead, and we will walk you through the exchange steps. Full details are outlined in our Return Policy.
How do I choose the right basketball system or smith machine for my space?
Start by measuring your available ceiling height, floor space, and any clearance around the intended area. Our product pages list dimensions and recommended room sizes for each system. If you are still unsure, send us your measurements and we will help you narrow down the best option.
Are your golf simulators compatible with third-party software?
Compatibility details vary by model and are listed on each product page under the specifications section. If you have a specific software platform in mind, contact us before ordering and we can confirm whether a particular simulator supports it.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Expect a reply within 24 hours on business days so your training plans stay on track.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
If the equipment is not the right fit for your space or goals, our return process keeps things simple.
